Shipping Policy
At The-Cub.com, we are committed to delivering your orders safely and on time. Once your order is confirmed, it will typically be processed within 1–2 business days. After processing, your order will be handed over to our trusted shipping partners for delivery.
Delivery timelines may vary depending on your location. Most orders are delivered within 3–7 business days, while deliveries to remote or rural areas may take slightly longer. Customers will receive order confirmation and shipping updates through email, SMS, or WhatsApp (where available).
Shipping charges, if applicable, will be displayed during checkout before payment is completed. Occasionally, we may offer free shipping on selected products or promotional offers.
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances. The Cub is not responsible for delays caused by third-party logistics partners beyond our control.
Customers are requested to provide accurate shipping information while placing an order. The Cub will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.
If your order arrives damaged, incomplete, or incorrect, please contact our customer support team within 48 hours of delivery with your order number and clear photos of the product and packaging for assistance.
For any shipping-related questions or support, please contact us through the Contact Us page on The-Cub.com.
